Orders are processed within 1 business day, then ship with 3-7 business days in transit -so most orders arrive within about 4 to 8 business days. You'll get a tracking number by email the moment your order ships, so you can follow it all the way to your door.

Every order includes tracking. We email your tracking link as soon as your order ships - just tap it for the latest update. Can't find the email? Check your spam folder, or reach out and we'll resend it.

We'll make it right, no fuss. If your set arrives damaged or faulty, email us within 30 days with a quick photo and we'll send a free replacement or a full refund - whichever you'd prefer. There's no need to send the damaged item back.

You're covered by our 30-day money-back guarantee. If your set isn't right for you, reach out within 30 days of delivery and we'll help with a return or refund - quick and friendly, every time.

No surprises at your door. All import duties and taxes are already included in your order total, so there's nothing extra to pay when your order arrives.

Yes. We ship across the US and to many countries worldwide. Processing and transit times are the same wherever you are: 1 business day to prepare, then 3-7 business days on the way.

Because we prepare orders quickly - within 1 business day - there's a short window to make changes. If you need to update or cancel, reach out as soon as you can and we'll do our best to help before it ships.

We're a small team and we read every message ourselves. Email us anytime at support@lumicho.com and we'll get back to you within 24 hours.

Each bracelet is crafted from 316L stainless steel, finished in your choice of gold or silver tone. It's the same grade used for pieces made to be worn every day - tarnish-resistant, gentle on skin, and made to keep its shine for years rather than fade after a few weeks.

Each bracelet has a smooth sliding clasp. Gently pull the two small beads apart to loosen it over the hand, then slide the bead to tighten it snug on the wrist - where it stays put through the day. No sizing to guess at, no clasp to fumble with. Small hands manage it easily.

Yes - that's the heart of it. The slider adjusts from about 12 cm up to 22 cm, so one bracelet fits a young daughter's wrist and the matching one fits yours. And because it adjusts, it keeps fitting her as she grows - a set she wears now and years from now.

Absolutely - it's built for real life. Stainless steel shrugs off water, so everyday splashes, handwashing, and showers are no problem, and it's tough enough for school days and play. We'd just suggest taking it off for swimming, since chlorine and salt water wear on any jewelry over time.

Every set is two matching bracelets. One carries an open heart, one a solid heart: the open heart is the space you always hold for her, the solid heart is the one you hold close. Apart, you each wear half of the same idea.

Then it's on us. You're covered by our 30-day money-back guarantee - if the fit or the set isn't right, reach out within 30 days and we'll help with a replacement or refund. A gift this meaningful shouldn't feel like a gamble.